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Privacy Policy

1. Introduction

AlemApp ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of any personal information you provide while using AlemApp.com ("the Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services, including third-party integrations like Ticketon and Airalo. By accessing or using AlemApp, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1. Personal Information

When you use AlemApp or make purchases via third-party integrations, we may collect personally identifiable information (PII) such as:
  • Name
  • Email address
  • Contact information
  • Payment details (processed by third parties)

2.2. Automatically Collected Information

We may automatically collect certain information when you visit our Website, including:
  • IP address
  • Browser type
  • Operating system
  • Pages you viewed
  • Time spent on the Website
  • Cookies and other tracking technologies (e.g., Google Analytics)

2.3. Third-Party Information

When you interact with third-party services integrated with AlemApp, such as purchasing tickets through **Ticketon** or acquiring an eSIM via **Airalo**, your data is shared with and processed by these third-party providers. AlemApp does not store or control the data you provide to these services. Their respective privacy policies govern the handling of this data.

3. How We Use Your Information

We use the information collected for several purposes, including:
  • To provide and personalize our services
  • To facilitate bookings, ticket purchases, and eSIM services through Ticketon and Airalo
  • To process payments (via third-party providers)
  • To communicate with you regarding your account or services
  • To improve and optimize the Website’s functionality
  • To monitor and analyze website usage and trends
  • To ensure compliance with applicable laws and regulations

4. Sharing Your Information

4.1. Third-Party Service Providers

We may share your information with third-party providers, including:
  • Ticketon: To facilitate ticket purchases through their API. Personal and payment information required for booking tickets is shared with Ticketon for processing.
  • Airalo: To facilitate eSIM purchases. Personal data, including contact information and payment details, are shared with Airalo when you purchase an eSIM.
These third parties are responsible for securing and processing your information according to their respective privacy policies.

4.2. Legal Obligations

We may disclose your personal information if required by law or to comply with legal processes.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities on the Website, improve your experience, and analyze usage trends. You may choose to disable cookies via your browser settings, though this may affect certain functionalities of the Website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:
  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal data, subject to legal obligations.
  • Objection: The right to object to the processing of your personal data under certain conditions.
  • Data Portability: The right to receive a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [Your Contact Information].

8. Third-Party Links

AlemApp may contain links to third-party websites, including Ticketon and Airalo. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal obligations. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Email: numi@serikb.com
Phone: +77768080580